Car Booking Form
Book a car
With driver
ติดต่อเรา
Siam Transport Thailand
Thailand car rental service with driver. We're available 24 hours a day.
Car booking process
1. Add Company Line to contact to reserve a car.
2. Fill out car reservation information and send it to the company
3. The company contacts the customer and notify the service fee to customers
4. The customer agrees to use the service and transfer money to reserve a car/or deposit
5. The company sends car and driver information to customers.
6. Service date Depart according to appointment
Note
The car will be on standby at least 30 minutes before the appointment time.
Send pictures of cars parked on standby waiting to receive customers. (Picture indicates time)
and take care of you throughout your service with us until the customer reaches their destination
Booking conditions
✅ Customers must reserve via the company’s Line only to confirm booking
✅ This service fee does not include the expressway. The customer pays the toll fees. (In the case of going on the expressway or including expressway fees which have already been agreed with the company)
✅ It is strictly forbidden to consume drugs in the vehicle.
✅ It is strictly prohibited to bring pets of any kind onto the vehicle without permission (according to the Department of Transport Act, all types of animals are prohibited on public transportation). unless notified in advance and agreed with the company)
✅ Do not bring illegal items, flammable materials, or dangerous explosives into the vehicle.
✅ Do not bring illegal items into the vehicle. If the driver sees or suspects that there is, the driver must request the police to search for his own innocence. and other people inside the car
✅ Do not bring fresh food items. Food soaked in ice / Food with a strong odor before being allowed
✅ The driver reserves the right to suspend or cancel travel on certain routes or at certain times if considered saw that the next journey May cause danger to the life and/or property of people inside the vehicle.
✅ Employees will perform their duties with an emphasis on convenience. and safety In the journey of passengers in the car, driving speed is important. Therefore, it is not the main factor in traveling. But it will depend on the road surface condition. and suitable environment
✅ The company has no policy for chauffeurs to collect money from customers or collect additional money from the agreed upon service fee (except when talking with the drivers themselves).✅ If you are stuck with service, contact Siam Transport (1998) Company Limited anytime 24 hours. We have staff available to answer questions and help passengers 24 hours a day.
Baggage information
✅ Cannot accommodate pets and large luggage such as skis and surfboards. wheelchair and golf bag Unless notified in advance and the company agrees to provide services to customers.
✅ Additional fees will be charged for baggage that exceeds the specified weight and/or quantity. Please pay the additional fees directly to the driver.
✅ The driver reserves the right to refuse your booking. If the number of passengers or luggage exceeds the limit The company will provide luggage services to customers as appropriate. (and there may be additional service fees In the case of using additional vehicles to serve customers) If the customer cancels the reservation or use of the service, in this case no refund will be given.
✅ Standard suitcase size: 20 – 24 inches or 61 cm.
✅ Additional fees will be charged for baggage that exceeds the specified weight and/or quantity. Please pay the additional fees directly to the driver.
✅ The driver reserves the right to refuse your booking. If the number of passengers or luggage exceeds the limit The company will provide luggage services to customers as appropriate. (and there may be additional service fees In the case of using additional vehicles to serve customers) If the customer cancels the reservation or use of the service, in this case no refund will be given.
✅ Standard suitcase size: 20 – 24 inches or 61 cm.
Terms of service Pick up passengers at the airport
Pick up passengers at Don Mueang Airport (DMK)
Please go to the counter and hold up your name sign.
1. In the case of customers coming from abroad We have an officer holding a passenger name sign waiting at Gate 5.
2. In the case that the customer comes from a domestic flight We have staff holding passenger name signs waiting at Gate 11.
3. Employees hold signs to lead passengers to the bus (coordinate calling for a car).
4. The service fee for holding up a name sign at the airport is 100 baht.
Pick up passengers at Suvarnabhumi Airport (BKK)
Please go to the counter and hold up your name sign.
1. Staff will be waiting on the 2nd floor before gate number 3.
2. Must bypass the information counter.
3. The staff will bring passengers into the car. (Coordinate with the driver)
4. The service fee for holding up a name sign at the airport is 100 baht.
1. Staff will be waiting on the 2nd floor before gate number 3.
2. Must bypass the information counter.
3. The staff will bring passengers into the car. (Coordinate with the driver)
4. The service fee for holding up a name sign at the airport is 100 baht.
Important remarks
The staff will show the passenger name tag at the airport. They will wait for 1 hour and 30 minutes, starting after the plane lands at the airport (Arrival). If it is more than 1 hour and 30 minutes, the staff holding the sign will cancel the display of the name tag. The company will ask for permission. Cancel the reservation and the person who reserved the car will not receive a refund. (If the customer deposits the full amount, the money will not be refunded. If the customer deposit does not reach 100%, the passenger must pay the full amount agreed to provide services to the company)
Cancellation of reservations and fees
✅ Passenger cancels booking more than 24 hours (from the time of passenger pickup or flight arrival time) there will be a fee of 20% of the full price provided. (If you have previously postponed your trip There is a 50% fee)
✅ Passengers have previously postponed their travel. and cancel the reservation There is a fee of 50% of the full price of the passenger booking the vehicle.
✅ Passengers cancel more than 3 hours in advance but less than 24 hours (from the time of appointment to pick up the passenger). or flight arrival time) there is a 50% fee.
✅ Didn’t receive a refund for the reservation. If you come to cancel your reservation less than 3 hours (from the time you pick up the passenger) or the time the plane arrives)
✅ Passengers have previously postponed their travel. and cancel the reservation There is a fee of 50% of the full price of the passenger booking the vehicle.
✅ Passengers cancel more than 3 hours in advance but less than 24 hours (from the time of appointment to pick up the passenger). or flight arrival time) there is a 50% fee.
✅ Didn’t receive a refund for the reservation. If you come to cancel your reservation less than 3 hours (from the time you pick up the passenger) or the time the plane arrives)
